About Soohan Soomro

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So far Soohan Soomro has created 4 blog entries.

Qmatic improves customer service at JS Bank

By |2020-06-23T00:33:42+05:00June 22nd, 2020|Categories: Blog, News, Portfolio, Qmatic|

JS Bank was looking for a world leading Customer Journey Management Solution. A growing customer base demanded that the bank invests in technology that meets their queue management requirements today as well as offer flexibility to include advanced journey management features whenever required. The challenge: Offering a smooth customer journey [Read more]

Qmatic streamlines visa services at German Consulate Karachi

By |2020-04-27T11:50:06+05:00April 27th, 2020|Categories: Blog, Qmatic|

The German Consulate in Karachi was looking to streamline visa processes and the applicant journey management. Having evaluated the Qmatic solution, the consulate management very much lauded the wonders it can bring to enhance customer experience. The Challenges Eliminating queues and availability of statistics were a dire need, demanding immediate attention. The consulate management focused [Read more]