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Jazz opts for Qmatic Orchestra across Pakistan

By |2021-08-12T13:28:55+05:00August 6th, 2021|Categories: Blog, Home Slider, News, Portfolio, Qmatic, Solutions|

Pakistan's biggest mobile network operator, Jazz has deployed Qmatic's enterprise platform Orchestra. Jazz customer experience centres across the country are connected to Qmatic Orchestra server and everything from kiosks to displays as well as all the software is managed centrally. The challenge: Finding a true enterprise solution With over 69 million [Read more]

Qmatic improves customer service at JS Bank

By |2020-06-23T00:33:42+05:00June 22nd, 2020|Categories: Blog, News, Portfolio, Qmatic|

JS Bank was looking for a world leading Customer Journey Management Solution. A growing customer base demanded that the bank invests in technology that meets their queue management requirements today as well as offer flexibility to include advanced journey management features whenever required. The challenge: Offering a smooth customer journey [Read more]

S-Tech Digital Signage in Malls

By |2021-08-12T13:29:25+05:00June 15th, 2020|Categories: Blog, Digital Signage, Home Slider|

S-Tech Digital Signage is being used in malls and shops. In this digital age brands need to put their messages out instantly and centrally. Growing competition in retail demands brands to stay ahead with social media marketing as well as in-store intelligent messaging. The challenge:  Using in-store signage to your [Read more]

Improved customer service at DHA Islamabad with Qmatic

By |2020-05-08T03:01:40+05:00May 4th, 2020|Categories: Blog, News, Portfolio, Qmatic|

Defence Housing Authority Islamabad Rawalpindi is one of the largest housing societies in the twin cities. Matters pertaining to property transfer as well as other resident services are managed through their customer facilitation center.   The challenge: Manage a growing footfall With launch of new projects, the footfall in their [Read more]

Chughtai Lab increases productivity with Qmatic

By |2021-08-12T13:29:39+05:00April 29th, 2020|Categories: Blog, Home Slider, Qmatic|

With an impressive growth, Chughtai’s leadership recognised the need to create efficient flow in their sample collection centres. Each day around one thousand people walk through their Regional Collection Center in Lahore. A challenge to improve patient flow and decrease waiting times With an ever increasing footfall, the process time from patient registration and [Read more]

Qmatic streamlines visa services at German Consulate Karachi

By |2020-04-27T11:50:06+05:00April 27th, 2020|Categories: Blog, Qmatic|

The German Consulate in Karachi was looking to streamline visa processes and the applicant journey management. Having evaluated the Qmatic solution, the consulate management very much lauded the wonders it can bring to enhance customer experience. The Challenges Eliminating queues and availability of statistics were a dire need, demanding immediate attention. The consulate management focused [Read more]

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