Customer Experience Management

State Bank of Pakistan: How Qmatic is Improving Customer Experience

By |2023-01-11T23:47:52+05:00January 11th, 2023|Categories: Blog, Latest, Qmatic, Solutions|Tags: |

Introduction State Bank of Pakistan (SBP) is the central bank of the country and plays a vital role in maintaining the stability of the financial sector. In recent years, the bank has implemented several measures to improve the customer experience at its branches. One of the most significant changes has been the introduction of [Read more]

Qmatic brings streamlined patient flow at Healthytails hospital

By |2022-08-26T11:51:46+05:00August 25th, 2022|Categories: Blog, Latest, News, Qmatic|

When it comes to improving patient flow, few things are as important as a well-functioning queuing system. That's why Healthytails Animal Hospital in Karachi decided to invest in a Qmatic solution from S-Tech and streamlined patient flow. The Problem: In recent years, hospitals have been struggling with two major problems: long wait times and [Read more]