Qmatic

Customer Experience Management

12 06, 2019

PAF turns to Qmatic for managing patient flow

By |2019-06-12T17:24:52+05:00June 12th, 2019|Categories: Blog, News, Portfolio, Qmatic|

Pakistan Airforce Base Faisal Pharmacy and Masroor Trauma Center have facilitated the servicemen and their families with the help of Qmatic. Smooth flow of patients from entrance to service provider has been achieved by using Qmatic Solo Solution provided by S-Tech. PAF Base Faisal Karachi was named after the late King Faisal of Saudi Arabia. [...]

17 05, 2019

Qmatic deployed at CMH Hyderabad Pharmacy

By |2019-05-16T17:44:18+05:00May 17th, 2019|Categories: Blog, News, Portfolio, Qmatic|

Managing workload at CMH with Qmatic Providing health services to military personnel can be challenging as the CMH across the country cater to soldiers, officers, their families as well as civilians. Combined Military Hospital (CMH) provides indoor and outdoor medical facilities to the entitled population. CMH is also a training center for Medical cadets, Internees [...]

22 04, 2019

Qmatic helps improve service at IPO

By |2019-04-22T16:40:45+05:00April 22nd, 2019|Categories: Blog, News, Portfolio, Qmatic|

Qmatic helps improve service at IPO (Intellectual Property Organisation) Lahore. IPO is committed to providing efficient services. The facilitation office created at Lahore Chamber premises promises to revamp services and drastically improve quality and turnaround times. The office is responsible to administer and coordinate with government departments for protection and strengthening of Intellectual Property [...]

10 04, 2019

Qmatic helps Superior University enhance throughput in admission days

By |2019-04-10T14:42:29+05:00April 10th, 2019|Categories: Blog, Portfolio, Qmatic|

Admission season brings loads of students to admission offices. S-Tech has helped a number of universities enhance throughput during admission days with Qmatic. Universities ensure that every person gets their turn and the value if their time is recognised. Challenges Superior University wanted to implement a stand-alone student journey solution to reduce queuing [...]

3 01, 2019

Qmatic at Ministry of Foreign Affairs Islamabad

By |2019-01-02T15:31:05+05:00January 3rd, 2019|Categories: Blog, Portfolio, Qmatic|

Ministry of Foreign Affairs raises the bar in citizen services by the help of S-Tech. Our Qmatic solution makes the process of document verification quick and painless. Verification of different documents is a requirement for most nationals visiting abroad. Ministry of Foreign Affairs continue to provide efficient and friendly services to the public. MoFA upgraded [...]

2 01, 2019

Customer flow at CSD organised with Qmatic

By |2019-01-01T17:27:57+05:00January 2nd, 2019|Categories: Blog, Portfolio, Qmatic|

Customer flow at CSD was chaotic and they needed a solution to efficiently manage it. CSD opted for Qmatic at Karachi and Peshawar Centres initially for an improved and organised customer flow. Canteen Stores Department (CSD) has passed through various stages, since its inception in 1913. In the past sixty five years CSD network has undergone [...]

11 12, 2018

Qmatic helps facilitate Lahore Garrison University Students Service Centre

By |2018-12-08T14:40:16+05:00December 11th, 2018|Categories: Blog, News, Portfolio, Qmatic|

Qmatic Solo has made it possible for students to quickly identify where they will be served and helped Lahore Garrison University create an efficient Student Service Centre. The Challenge With a growing number of students, Lahore Garrison University Student Service Centre (SSC) was overwhelmed with flow of students. It would take students very long to [...]

3 12, 2018

Qmatic reduces employee process time at HISDU

By |2018-12-04T20:21:43+05:00December 3rd, 2018|Categories: Blog, News, Portfolio, Qmatic, Solutions|

HISDU Health Information & Service Delivery Unit (HISDU), Primary and Secondary Health Department , Govt. of Punjab, is established to facilitate more than 10,000 employees from the Punjab province by providing different services i.e Job Promotion, Job Transfer, Job Order, Pension and Gratuity Funds etc through a one window service centre. HISDU needed to modernise [...]

15 01, 2018

Qmatic helps serve 3500 patients a day at DHQ hospital Jhang

By |2018-04-03T14:03:17+05:00January 15th, 2018|Categories: Blog, News, Portfolio, Qmatic|

Qmatic helps serve 3500 patients a day at DHQ hospital Jhang Serving 3500 patients at over 60 service points in one day is a herculean task. Qmatic experts at S-Tech have helped DHQ Jhang design a patient flow that successfully manages this high number of patients. The team at S-Tech has also helped integrate Qmatic [...]

12 12, 2017

NADRA Mega Centres run on Qmatic 24 hours daily

By |2017-12-14T01:14:44+05:00December 12th, 2017|Categories: Blog, Portfolio, Qmatic|

NADRA Mega Centres run on Qmatic 24 hours daily National Database and Registration Authority (NADRA) has launched Mega Centres in central locations of main cities to meet the challenges of serving a growing population in Pakistan. Closing down of smaller centres and opening of mega centres with improved services is a great initiative which at the [...]