8:00 AM. Monday. 837-Bed Hospital. One Reception Desk. Here's what walks through the door in the first hour: An elderly patient who needs OPD consultation but doesn't know which specialty A family rushing in for emergency admission paperwork Someone who needs lab work but accidentally got in the wrong queue A patient who missed
The Daily Pharmacy Challenge: Urgent vs. Complex Prescriptions Modern pharmacy environments manage a continuous mix of prescription types every day. Some medicines can be prepared and delivered immediately, while others require additional time due to complex compounding, dosage verification, or availability checks. Alongside this, urgent prescriptions must often be prioritized without disrupting the overall
One-Stop Investor Hub for Ease of Doing Business Pakistan has taken a bold step to improve its ease of doing business and attract both local and foreign investment with the launch of the Business Facilitation Centre (BFC) Islamabad. Developed under the vision of the Prime Minister and led by the Board of Investment (BOI),
In today's fast-paced world, efficient customer service is paramount, especially in public service sectors. Recognizing this need, Land Record Management (LRMS) in Azad Jammu & Kashmir (AJ&K) has partnered with S-Tech to install a cutting-edge Qmatic system, revolutionizing the way customers interact with their services. Efficient Customer Flow Management Upon arriving at an LRMS
Empowering Employee Experience: Qmatic Orchestra at PTCL People Care Experience Hub Setting New Standards in Telecom Employee Experience In the dynamic landscape of the telecom industry, PTCL Group is making waves by redefining employee experience through its groundbreaking People Care Experience Hub. Launched as the first of its kind in the telco industry, this
Guiding Customers Seamlessly with Qmatic Orchestra In an era where customer satisfaction is paramount, the Bank of Khyber has embraced innovation to enhance its services. One of the driving forces behind their recent success is Qmatic's Enterprise Solution, Orchestra. This sophisticated software is revolutionizing the way customers are served, and the Bank of Khyber
Introduction Khyber Pakhtunkhwa is a province in Pakistan with a large population and a high demand for healthcare services. The Health Department in Khyber Pakhtunkhwa has been implementing Qmatic technology in their largest hospitals to improve patient flow and overall operations. This article will highlight the benefits that the Health Department is experiencing from
Student registrations at FAST National University are streamlined with Qmatic. FAST pioneered the development of IT industry in Pakistan by offering the country’s first undergraduate program in Computer Science. Today, this University stands recognized as the leader and trend-setter in this field in Pakistan and abroad. The challenge: Quick, safe
Defence Housing Authority Islamabad Rawalpindi is one of the largest housing societies in the twin cities. Matters pertaining to property transfer as well as other resident services are managed through their customer facilitation center. The challenge: Manage a growing footfall With launch of new projects, the footfall in their
NIBAF overcomes the challenge of sharing important updated information with visitors through Digital Signage solution by S-Tech. National Institute of Banking and Finance (NIBAF), a subsidiary of the country’s central bank, State Bank of Pakistan, is a premier training institute for central bankers, commercial bankers, micro and rural finance providers beside management professionals. NIBAF’s