Admission season brings loads of students to admission offices. S-Tech has helped a number of universities enhance throughput during admission days with Qmatic. Universities ensure that every person gets their turn and the value if their time is recognised.
Challenges
Superior University wanted to implement a stand-alone student journey solution to reduce queuing frustrations. They had a goal to boost overall student experience and enable student enquiries to be supported quickly and efficiently in an automated manner. In addition to facilitating students, they also wanted to help staff interact with students in a confidential and relaxed environment.
Solution
Qmatic’s Solo queue management solution has made it easy for visitors and students to quickly identify where they need to go and how long they will be waiting. Tailored to maximise student flow through the physical space, screens now display queue information indicating where students will be served.