The challenge: Paperless and Cloud based Queue Management System
The drivers at Careem, aka “Captains” are registered and trained at centers across the country. Their flow in the centres required queue management to achieve efficiency in operations. Careem wanted a queue management solution that was paperless and cloud based.
With numerous centres, Careem wanted a robust and reliable solution that could operate from the cloud without requiring servers in their centres. They wanted the system to be remotely managed by the solution provider so that they don’t have any operational overheads linked to the queue management solution.
S-Tech designed an efficient solution with Qmatic that was managed on the cloud and was totally paperless.