Pakistan's biggest mobile network operator, Jazz has deployed Qmatic's enterprise platform Orchestra. Jazz customer experience centres across the country are connected to Qmatic Orchestra server and everything from kiosks to displays as well as all the software is managed centrally. The challenge: Finding a true enterprise solution With over 69 million [Read more]
Have you ever wanted to calculate Customer Experience? To be able to measure it and see if the product or service is appreciated in the market, you can. And it’s easy like one two three. A simple method and study of the Net Promoter Score does the trick. Designed and introduced by renowned strategists, the [Read more]
Leading sports brand Sunsports opened their new outlet in Packages Mall Lahore. They wanted to have a digital signage screen that could gel into their store front and also could be updated without any hassle. The challenge: Installing a well suited screen on the store front connected to cloud server. [Read more]
S-Tech Digital Signage is being used in malls and shops. In this digital age brands need to put their messages out instantly and centrally. Growing competition in retail demands brands to stay ahead with social media marketing as well as in-store intelligent messaging. The challenge: Â Using in-store signage to your [Read more]
With an impressive growth, Chughtai’s leadership recognised the need to create efficient flow in their sample collection centres. Each day around one thousand people walk through their Regional Collection Center in Lahore. A challenge to improve patient flow and decrease waiting times With an ever increasing footfall, the process time from patient registration and [Read more]
S-Tech's Meeting Room Solution has been deployed at Honda Atlas Cars Plant in Lahore. Deployment of complete meeting room and content scheduling solution in Honda Atlas signifies a corporate strategy devoted to setting new standards through the adoption and use of modern and innovative technology to book and manage their meeting schedules and displaying [Read more]
6 Benefits of Customer Feedback Solutions Giving your 100% to a business is just not enough. You always need to know if the product or service you are providing satisfies your customers. There is always a chance that your product or service needs some improvement. Your customers are the only ones to get you honest [Read more]
Pakistan Airforce Base Faisal Pharmacy and Masroor Trauma Center have facilitated the servicemen and their families with the help of Qmatic. Smooth flow of patients from entrance to service provider has been achieved by using Qmatic Solo Solution provided by S-Tech. PAF Base Faisal Karachi was named after the late King Faisal of Saudi Arabia. [Read more]
Managing workload at CMH with Qmatic Providing health services to military personnel can be challenging as the CMH across the country cater to soldiers, officers, their families as well as civilians. Combined Military Hospital (CMH) provides indoor and outdoor medical facilities to the entitled population. CMH is also a training center for Medical cadets, Internees [Read more]
Qmatic helps improve service at IPO (Intellectual Property Organisation) Lahore. IPO is committed to providing efficient services. The facilitation office created at Lahore Chamber premises promises to revamp services and drastically improve quality and turnaround times. The office is responsible to administer and coordinate with government departments for protection and strengthening of Intellectual Property [Read more]