Customer Feedback 2017-10-03T14:00:11+00:00

Customer Feedback Solution

Surveys, Opinions and Polls.

Using our Customer Feedback solution discover the true voice of your customers and through our tailored surveys in multiple languages, accurately capture their feedback at various touch points of their experience with customer feedback system.

Quick and painless!

Giving feedback should be quick and painless for your customers. Customer Feedback Solution by S-Tech helps you achieve this goal.

As a business manager you know that customer feedback is key. You use comment cards in the hope of getting feedback but you know how slow and inaccurate they can be. You need someone to compile all that info daily and then you can never be sure that negative comments about your products, service or staff are reaching you instead of the waste bin! You may already be investing time and resources but you are not getting the feedback you need to satisfy your customers.

For a fraction of the investment you make on getting feedback, S-Tech’s Customer Feedback Solution will give you instant response without any staff intervention and you may even have a shot at satisfying an unhappy customer before he/she steps out of your place of business.

Higher response rates.

We are all somebody’s client on a daily basis and as such, we value the customer experiences which make us happy. By using customer feedback system, S-Tech lets you capture how your customers feel in the moment. Higher response rates, richer insight and the opportunity to take real-time inspired action for their satisfaction and make happy customers into lifelong advocates with Customer Feedback Solution by S-Tech.

Customer Feedback Solution on tablet

Capture how your customers feel.

Boost customer feedback and receive more feedback than all other channels combined. Receive instant actionable insights. Get alerted and react before negative reviews spread. Get closer to your clients, add a personal touch and show you really care through our Customer Feedback Solution.

3 easy steps to your customer feedback solution:

  1. Set Up – Get our all in one instant customer feedback system
  2. Get Feedback and Alerts – Start collecting feedback and act instantly when a client is at risk
  3. Analyse and Tune – Close gaps and satisfy your customers
  4. Optionally show your Reputation Score online
500% feedback boost

500% Customer Feedback Increase

Boost your customer feedback by 500%. More than all other channels combined!

All in one ready to use

All in one

Our innovative technology is a unique combination of hardware and cloud service. The customer feedback solution is designed to spare you the hassle of creating professional and engaging multi-language surveys. It is easy to use and can be installed by anyone with no technical or programming skills.

Your branding

Your branding

Promote your brand and show your clients you care. Our creative graphic designers will help you make your brand look even more attractive and engaging.

Benchmark your business

Benchmark your business

Powerful reporting and analysis is at your fingertips to get an unmatched insight into your business. Our thorough analysis is made with one purpose in mind – to give you a competitive advantage. Generate, schedule and share custom reports and analytics.

Instant alerts

Instant Alerts

Get immediately alerted by e-mail when a customer is at risk, thus giving you the power to turn unhappy clients into happy ones even before they leave your property.

Works anywhere

Works anywhere

Customer Feedback Solution by S-Tech works seamlessly even in areas with no internet connection. When online, it automatically syncs data in the background.

Customer Feedback Solution

The only tool to predict future sales, loyalty and recommendations is

scientific measurement of customer satisfaction.

Related News

  • Gul Ahmed Customer Feedback Solution
  • Gul Ahmed Customer Feedback Solution

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Ideas by Gul Ahmed is an Iconic name in the Fashion Retail Industry of Pakistan and is owned by one of the biggest textile houses in the country. Ideas by Gul Ahmed is synonymous with the [...]

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February 3rd, 2016|0 Comments

Giving feedback should be quick and painless for your customers. Customer Feedback Solution by S-Tech helps you achieve this goal. As a business manager you know that customer feedback is key. You use comment cards [...]

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January 3rd, 2016|0 Comments

S-Tech Customer Feedback solutions let you discover the true voice of your customers. Through our tailored surveys in multiple languages, accurately capture their feedback at various touch points of their experience. S-Tech lets you capture how [...]

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